so if the server goes offline, it stays offline until GM looks on forum*?
In 2019, would a better procedure not be that the server does self-diagnostics (I mean this particular outage was probably at the level of "is file thadrea.map accessible?") and sends a 500-Volt shock into the tech support's central nervous system via the Gamigo orbital death-ray network (With this being 24/7/365 with a 99% service level) Could deactivate the 500-Volts again when 100 or more players confirm they are happy over our mobile apps. During the week these are normal working conditions for us who can afford to play MMOs - work hard play hard.
*otoh if GM 's job is to post update to forum while the tech support identify and resolve problem in some other way (and this takes 16+ hours even though game software hasn't changed in 5 years), I'd say nevermind - this thread is mostly being used so players can say if it's down or up. We use Discord also