I am having issues installing either of these games to a working condition. Both can be downloaded and installed, but when clicking on the icon and loading the launcher, my DP launcher is empty with no play button or anything else... my SH launcher loads and I am able to click play.. but then it loads a black screen and doesn't seem to be receiving data. I was playing before but was told by support that I was using the wrong client, they sent me a Zip file link to dl for DP and a link for SH, which is what I used to download both games. Oh and yes, I deleted the "dragoon" folder in documents.. Anyone have any advice or help?